Yesterday I attended the business before hours at the Greenville Commerce Club as a Chamber of Commerce networking event. Their was a significant number of companies represented that you would say are our competitors. Some of the companies in their introductions stated they were specifically “web design” companies, another company said they offered “total marketing solutions” but their solutions included web design, audio visual production which we also provide. In addition they also were quite a few photographers in the room sharing the specialities.

To a point their is almost a fear of our message getting lost in the sea of competitors but I was thankful we had a unique message that stood out. I was thankful that we were given as an example in another companies presentation when our RSS services like blogging and podcasting were mentioned. Yes, being in the same room with competitors can often be nerve racking but if you play it right you can gain from such an event. It was interesting the hear that each company representative gave a unique slant on their business and even playfully played off their competitors.

Among the companies who focused on web or new media in their introduction one focused on custom design, another mentioned search engine optimization and content management and we used our motto, Harmonious New Media to explain how our web services are the center of a hub of services that include podcasting, photography, blogs, business cards, logos, etc. and how we integrate those into a consistent branding strategy.

The photographers present also gave unique slants on their services. One mentioned how did not do wedding but specialized in arial photography while another made the point that he did provide wedding photography services and yet another made a big point to say his company had a full service studio.

What did I learn this event and hearing from competitors in the upstate South Carolina market? I learned that our motto and visual imagery of what we do stuck in the minds of others present based on networking conversations after the breakfast. I learned that we need to mention the marketing services we provide so companies can effective market themselves and achieve greater success. I learned that I need explain the distinctives of our web services like our user friendly content management system and commitment to compelling content which improves search engine results.

I had the chance share my own photography niches but since Heather spoke for our company I remained seated. Next time we will agree that both of us will speak but will give unique presentations on what we do either to break up our one company presentation so it is not as long or the showcase the different marketing services we provide for our clients.

The important thing above all is to listen so you can understand your competition but most importantly yourself. How are you using your listening skills in networking events where you are faced both by competitors as well as potential customers?

When people talk about computers and what they prefer, they will stand firm by the platform they use be it Windows, Mac or Linux. Interestingly enough all three also have web server software that host web sites, e-mail and other Internet applications. All three also have browsers and other programs that enable you to access the web via their respective platforms. Finally, you can find web development software available on all three platforms and this is where a lot of problems can occur.

For years Microsoft made a very popular, yet flawed product called, Frontpage. I admit when it first came out and was available I was attracted to it and its ability to manage a large number of pages as well as making it possible to design a web site in a visual format. However some of the biggest disadvantages of that program were that most people would use pre-installed themes making it easy to spot a Frontpage-designed web site quickly. Also, the code it created was become extremely bloated and hard to edit from a programmer perspective. Apple however has a current product, iWeb which sadly suffers from the same issues. While iWeb creates web sites that look way more beautiful than anything I ever saw designed by Frontpage, you can still spot from a mile off that the site was created from a basic template and has features unique to the product. In addition, the code it creates is way more complicated than it needs to be.

If these programs are so bloated and the results are so apparently uncreative from the perspective of the one who created the site then why are they sold? For one, both Apple and Microsoft sell those products as an added feature to increase sales and yes, they can be quite easy to get something up that is “quick-and-dirty”. That’s not always bad in some cases, but when it come to creating web sites for clients that communicate to a wide global audience we adhere to web standards, not Microsoft or Apple standards. Standards that can be created and produced in such a way that they work exceedingly well for the Mac, Windows or Linux desktop user. Another web standards issue to consider is the need to consider the different connection speeds of various web site viewers. Yes, a lot more people have high speed connections but many out there are still on dial-up.

For example, we design web sites for churches and agencies of the Associate Reformed Presbyterian Church, a denomination that has many churches in rural areas without access to high speed connections. As a result, keeping our code clean and images optimized to load quickly are considerations to which we are committed. The current ARP agencies we have developed web sites for are World Witness and Outreach North America . We have also developed and currently maintain the sites for Unity ARP Church, Travelers ARP Church**, The Bridge ARP and Huntersville ARP. We hope to design and develop more web sites and podcasts for churches and other ministries within the ARP*. If you’re an ARP Church or ministry contact us and learn how we can create web projects that adhere to web standards so you have have the greatest outreach in your community be it a large metropolitan area or a very rural area with limited internet resources.

*This is not a site we have done but of course we would love any future opportunity to help with it’s development.
**Our home church - site is done “pro-bono” as one means of giving

This is a question we get asked a lot when we encounter people in public and hand out our business cards. When most people think of silk they usually think of clothing items made from the product of a silk worm. Actually when we came up with the name for our business we were combining some new services into with our older business name, Greer Web Design. We didn’t want a name that would restrict us to our family name or web design only so we debated several names and SpinningSilk stuck. Why? Well the majority of the work we did and still continue to do revolves around the World Wide Web, a subset of the Internet. We were not thinking as much about the material silk worms produce for fine textiles but rather the webs spiders construct. Spider silk is extremely thin and lightweight but don’t let that fool you. It is also one of the strongest fibers on the planet. Designing for the web and print works best when you can make files as small as possible while at the same time crafting compelling words and images.

The past couple of days have been fantastic days of growth and the feeling of a turning point in the history of our company.  We’ve been getting more and more calls for current clients to take on new web design projects, an upswell in photography assignments from clients has been encouraging and we are making big plans for a greater focus on podcasting aspect of our company. Last night I attended an excellent webinar hosting by Cliff Ravenscraft of gspn.tv where I learned many of the aspects of podcasting that will help us streamline and bring better service to our clients. As a result of attending the webinar I spent a good part of the morning testing out some audio editing programs and as a result I’m looking at getting a piece of software I don’t currently own, Sound Studio 3.  More than likely I will take advantage of the MacUpdate Promotion which not only includes a copy of Sound Studio but also several other pieces of software that will be interesting to try out including a copy of Parallels so we can run Windows on one our our Mac laptops that currently aren’t running a copy of Windows.

Tonight I plan on doing further work on the web site I mentioned in a previous post. The task will probably take several days as I work on it between client projects so please be patient as some things will be renamed and moved around in the following days. I want to close by saying I appreciate all of those who have thought of us for their small business marketing needs such as web site design and development, custom photography, small print jobs and online media distribution like podcasts, etc.

We have been going through some reorganization and refinements in our company. Technically we’re not doing anything different in terms of the services and products we’re offering but we are changing the way we communicate who we are and what we do.

If you look at our menu on this web site you will notice some wording of  categories and terms has changed.  “Internet” has been changed to “web” and while we are still exploring and optimizing web sites for portable devices we are making podcasting our singular focus within the realm of portable media. Our photography services will also be displayed more prominently.

Another area of clarification is we will start using the word, “market” instead of “share” to better focus on the fact we are helping our clients market their business, organization or personal brand. We are still in the process or making these changes but thanks to valuable feedback we have gotten from clients, business partners, friends and family we are making a step in the right direction to bring greater clarity to communicating the products and services we provide. We will be going over this site in the days ahead according to the same work flow procedure we provide our clients.  In addition expect to see news about our parent company, SpinningSilk, LLC in the days ahead. Exciting days are ahead.