As time progresses we will look at what we do to make our business and how we market ourselves better based on customer demand and feedback as well as trends in the marketplace. We have changed some broad categories into more focused niches. We are also making the fact that we are about providing marketing services for our clients and are committed to consistent branding more obvious. We used the word, “share” to describe the final part of our 4-step work flow and now we have replaced it with the word, market or marketing. Our new motto of “Harmonious New Media” also reflects this.

We are making our photography service more prominent and instead of covering the broad category of “portable media” with are going to focus on Podcasting as a service. We will continue to explore other areas for future products and services but those will be feature and discussed in a “labs” section to be announced at a later date. You will probably see those innovative explorations at our portal site, SpinningSilk.com . One new service we are offering is an enterprise level/server based e-mail service via MXLogic. You can find what we are offering at our SpinningSilk.com Marketplace.

The past couple of days have been fantastic days of growth and the feeling of a turning point in the history of our company.  We’ve been getting more and more calls for current clients to take on new web design projects, an upswell in photography assignments from clients has been encouraging and we are making big plans for a greater focus on podcasting aspect of our company. Last night I attended an excellent webinar hosting by Cliff Ravenscraft of gspn.tv where I learned many of the aspects of podcasting that will help us streamline and bring better service to our clients. As a result of attending the webinar I spent a good part of the morning testing out some audio editing programs and as a result I’m looking at getting a piece of software I don’t currently own, Sound Studio 3.  More than likely I will take advantage of the MacUpdate Promotion which not only includes a copy of Sound Studio but also several other pieces of software that will be interesting to try out including a copy of Parallels so we can run Windows on one our our Mac laptops that currently aren’t running a copy of Windows.

Tonight I plan on doing further work on the web site I mentioned in a previous post. The task will probably take several days as I work on it between client projects so please be patient as some things will be renamed and moved around in the following days. I want to close by saying I appreciate all of those who have thought of us for their small business marketing needs such as web site design and development, custom photography, small print jobs and online media distribution like podcasts, etc.

We have been going through some reorganization and refinements in our company. Technically we’re not doing anything different in terms of the services and products we’re offering but we are changing the way we communicate who we are and what we do.

If you look at our menu on this web site you will notice some wording of  categories and terms has changed.  “Internet” has been changed to “web” and while we are still exploring and optimizing web sites for portable devices we are making podcasting our singular focus within the realm of portable media. Our photography services will also be displayed more prominently.

Another area of clarification is we will start using the word, “market” instead of “share” to better focus on the fact we are helping our clients market their business, organization or personal brand. We are still in the process or making these changes but thanks to valuable feedback we have gotten from clients, business partners, friends and family we are making a step in the right direction to bring greater clarity to communicating the products and services we provide. We will be going over this site in the days ahead according to the same work flow procedure we provide our clients.  In addition expect to see news about our parent company, SpinningSilk, LLC in the days ahead. Exciting days are ahead.

I find it very interesting that some companies will brand themselves by the product they produce or service they provide and another company that does the exact same thing will brand themselves by the problems they solve or even long standing  industry terms.

Take our company for example.  We provide design and development services in the realm or web, print, photography and podcasts. You will have advertising agencies that provide the exact same services, you have other companies who say they are “marketing” companies also provide the exact same services. What gives?

It’s true that a bulk of the work we do is web design and web development, especially e-commerce and content management. It’s where we started and and it’s not big secret that it’s one of the easiest businesses to get into because of the low cost of entry. It’s probably one reason we have so much local competition within that realm. In the mid to late 90’s web design was the cutting edge technology and to a large degree it was an experiment in the early days when most people were on dial up and the design specs were restricted to the limitations of the technology at the time. We do consider our web work as a “hub service.” Whenever possible we want our print products to lead people to our clients web site, Podcasts which take on a “life” beyond the a web site definitely call the clients web site home and a majority of the photography work we provide is optimized for the web as a way to effectively tell a story.

If you are looking for a company to design a web site ask if they provide other media marketing services as well/ You may be surprised that they do! If they only specialize in web design what is their mindset in regards to integrated media and consistent branding? Of course we are not talking against other companies who call themselves web design firms, marketing firms or advertising agencies but we do want to make it clear the we provide many of the same services they do but our niches and clientele may be different.

What are your perceptions who you hear the terms, graphic designer, marketing firm, ad agency, web designer, creative professional, etc?  Is it confusing to you?  Do many tend to do the same things from your perspective? Have the industry names not caught up with technology and skill sets of the work force?

What can we do to better communicate SpinningSilk Multimedia doesn’t “fix computers” and how can we make it clearer that we provide more services than web design as some people we have talked with are so easy to latch on to in conversation?

As you can probably tell I am making more blog posts in one day that I have in quite a while. I’ll probably be very busy the next several days with holiday activities but as the year winds down I wanted to give a retrospective of what has been going on with SpinningSilk Multimedia over the last year. The title of this post refers to three things that we focused on in 2007 and feel sets us apart from other companies like ours in the Greenville and Upstate South Carolina market. We are known mainly for our web design, web development and small print jobs like business cards and brochures. Essentially marketing and communication services for small businesses and organizations.

We however had opportunities the the realm of photography, using the technology of RSS within our web work and 2007 was the year we became involved is networking with other businesses and made great connections online.

Photography - is certainly nothing new. Of all the “high tech” forms of communication it is one of the oldest going back over a 100 years. What have we done with photography that was unique or were great opportunities? For starters we help our web and print customers develop compelling content. We develop a lot of e-commerce sites and with that we have provided our photography services for products our customers wish to showcase. We have also developed a relationship with a media company from Atlanta, GA auditing billboards for major advertisers. We also developed a great relationship with a local magazine by photographing the individuals profiled each month.

Feeds - What are feeds? By feeds I mean the technology of RSS feeds, also known as news feeds. These special lines are what have made blogs, podcasts and innovative social networks like Twitter and Facebook popular. Not only have we been in the process of optimizing our clients web site to include the RSS option for their site visitors but we have also given presentations to local business networks explaining what a useful tool RSS is for the business person.

Friends - 2007 is also the year we became really active in networking. Yes we were involved with business and special interest groups in the past but 2007 was the year we made it a top priority. Heather and I have both taken leadership positions in a local networking group, Professional Network Connections as well as becoming very active in the Upstate Entrepreneur’s Forum, The Greenville Mac User’s Group as well as other groups and meetings associated with the Greenville, Spartanburg, Anderson Technology Council.

Our prime commitment is still the use of multi forms of cost effective media so our customers can get their message out and tell their story and in turn sell their product or service. The above are aspects and tools we use in web, print and portable media and we hope to carve our special niche in our market by providing expert services our customers are seeking.